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NIM Consulting LLC is an AI adoption and eCommerce operations consulting practice dedicated to helping organizations move from AI experimentation to accountable, scalable execution. We work at the intersection of operations and artificial intelligence — the place where ambitious technology meets the day-to-day realities of running an eCommerce or data-driven business.
Our practice is built for eCommerce leaders, operations teams, and data-driven organizations that have invested in AI but struggle to turn pilots into measurable results. Whether you are assessing readiness, redesigning content operations, or governing an enterprise AI roadmap, NIM Consulting provides the structure, frameworks, and advisory needed to make AI accountable rather than experimental.
NIM Consulting was founded by Natalie Mihigo, a strategy and operations leader with more than seven years of enterprise experience across Target, The Home Depot, and FanDuel. Her background spans eCommerce content operations, master data management, and AI-driven workflow transformation — the exact disciplines required to replace manual, fragmented processes with systems that scale. The firm was created to close the gap between AI ambition and operational reality, translating strategy into executable, measurable outcomes.
We believe AI only creates value when operations can sustain it. That conviction shapes every engagement: we start with the workflow, the data, and the team — not the tool — so that AI adoption becomes a disciplined, repeatable practice rather than a one-off project.